Listening to, Replaying, Saving, and Deleting Messages
- Log in to voicemail.
- To listen to new messages, press 1.
- As you listen to each message, you can do one of the following:
- To replay a message, press 1.
- To save a message, press 2.
- To delete a message, press 3.
Using Shortcut Keys, you can press the following keys while listening to messages:
- To hear envelope information (time and date sent, user’s name) for a message, press 6.
- To rewind several seconds earlier in a message, press 7.
- To pause a message, press 8.
- To fast forward several seconds later in a message, press 9.
- To continue to the next message, press #.
- To hear additional options, press 0.
Removing Deleted Messages
- Log in to voicemail.
- From the voicemail Main Menu, press 7 to access mailbox options.
- Press 8 to remove deleted messages.
- Press one of the following options:
- To confirm the removal of deleted messages, press 1.
- To cancel removal of deleted messages, press *.
Recording Your Name
- Log in to voicemail.
- From the voicemail Main Menu, press 7 to access mailbox options.
- Press 6.
- Record your name, and then press #.
- Choose one of the following options:
- To accept your name recording, press #.
- To review your name recording, press 1.
- To rerecord your name, press 2.
- To delete this recording, press 3.
- To cancel, press *
Recording a Personal Greeting
- Log in to voicemail.
- Press 7 to access mailbox options.
- Press 1 to record a personal greeting.
- Record your personal greeting for the currently active availability state at the tone and press #, then select from the following options:
- To accept the personal greeting, press #.
- To review personal greetings, press 1.
- To rerecord a personal greeting, press 2.
- To cancel the recording, press *.
If you have any questions or need additional assistance, please submit a request or contact the Help Desk at 570-208-5900 ext. 4357.